Frequently Asked Questions​

Delivering To:
Shailer Park – Loganholme – Tanah Merah – Carbrook – Cornubia – Daisy Hill.

Frequently Asked Questions​

What does a meal pack consist of?
Meal, Soup and Dessert.

What time and day will you deliver my meal?
We deliver Tuesday to Friday between 9:00am and 11:30am.
Your first few deliveries will give you a good idea as to what time you can expect your future deliveries.


How often do I have to get meals delivered?
You can have meals delivered once a week or every day.
We have clients who get a meal four days a week and 2 frozen meals for the weekends.
NOTE: Any meals ordered for a Monday will be delivered as frozen meals.
Some of our clients get one delivery of frozen meals a week. It all depends on your circumstances and what you need.


What if I need my meal cut or blended?
We can cut your meal, provide blended, mashed or pureed meals for those who require a texture modified diet, we do gluten free meals and cater to clients with allergies.
We cater for anyone who has special requirements whether it’s for a short period or permanently.
If you need any special assistance, phone our friendly staff on (07) 3806 0529 between 8:30am and 2:30pm.
(If calling outside normal business hours please leave a message on the answering machine)


How and when do I pay?
When you order via our website, the choice is yours as to how you pay for your meals.
You can pay cash on delivery for every meal, or you can pre-pay via credit card online. 


What happens if I have an appointment and am going out for the day?
If you aren’t going to be home for your delivery please contact the office by 9:00am on the day before your appointment to cancel your delivery or to arrange to pick your meal up from the kitchen.
Please note – you cannot arrange for a neighbour or friend to take delivery of your meal.


What if I’m not home when you come or I forget to tell you in advance?
We will ring you if you are not home. If we do not get a reply, we will take the meal away.
Unfortunately we cannot leave the meal in an esky or at your door and you will be charged for the meal. 


Do you give my personal information to anybody?
No, we have a strict privacy policy and take great care of your personal details. No information is available to outside organisations without your written permission. You can read an abbreviated version of our Privacy Policy by clicking here.